Altru How-Tos
How to update phone number or address with Altru
In your web forms, you create all kinds of methods for your guests to purchase tickets, edit membership details, and so on; however, what if you have a change of address or phone number with your own company? You will need to go into Altru to update the phone number or address, which we will
How to generate Altru Ticket ID
In this guide, you will learn how to get the Altru Ticket ID to generate ticket numbers and attach PDFs to your emails. This process is exceptionally useful if you want to attach automatically generated tickets to emails using the Email Designer. Steps to generate Altru Ticket ID: On the left hand side, click on
How to add a banner
In this guide: Learn add a banner to Altru in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on workarounds
Altru Real-Time Data Updates with Social Good Software
Learn how the Altru real-time data updates work with Social Good Software. You will learn how we connect into Altru using the API and how the software application listens to data events from Altru. Once the data event happens each application will be notified and trigger an update accordingly for real-time data. My Calendars timestamp
How to validate address in realtime with Altru
In this guide: Learn validate address in realtime with Altru in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on
How to validate email addresses with Altru in realtime
In this guide: Learn validate email addresses with Altru in realtime in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time
How to create a sales order query for tickets sold today
In this guide: Learn create a sales order query for tickets sold today in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend
How to create a custom note type with Altru
Introduction Creating a custom note type gives you lots of benefits concerning your emails. First, it serves as proof that your email was already gone out. Aside from that, it will also help you avoid sending the same email multiple times to the same email address. You can create a custom note type for post-visit
How to be able to write any query with Altru
This video was taken from a previous tutorial. To view the full tutorial, click the link below. How to Create an Automated Email from Start to Finish Introduction Are you having issues writing your query with Altru? Are you trying to figure out exactly how to get the correct information connected to the email you’re
How to leave feedback on a prototype
In this guide: Learn leave feedback on a prototype in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on workarounds
