Automations and SOPu2019s
May 27, 2021
How to streamline automation with Email Designer
January 27, 2022

Types of emails for eTickets
Introduction Email designer is an app that allows you to customize and send automated emails for your Altru transactions. This tool is useful for different types of emails for eTickets because through it you can send messages with tickets in PDF form. Guests are no longer need to click on the link to download the

How to create reservation note types in Altru
Introduction Having reservation note types inside the Altru is very helpful when you create your reservation emails with Email Designer. Reservation Email is handy in group sales like field trips, weddings, venue rentals, or any activity that involves sales in groups. When you have Note Types, it will be easier to create a query that

How to assign a role for membership cards in Altru
Introduction To generate digital membership cards, you need to assign the development data entry role for membership cards to an account that you linked up with Social Good Software. Take note that any account does not apply to this role but only the account that can talk to Altru. Steps on how to assign a

How to Back Up Your Altru Website
Introduction Backing up your Altru website will help you recover from unplanned events that result in primary data loss or corruption. Backups are handy in restoring your website after an error occurs without losing any data. We highly recommend that you do a backup, especially if you are working on any online template and checkout
Automated welcome email query
We use queries in Altru to gather information from the database so we can create memberships, send emails, and so on. An automated welcome email for first-time membership purchases is a query that is useful to your organization. It will save you time to send emails to new members, deliberate their digital membership card, and

How members’ names work on the digital membership card
In this article you will be able to learn how members’ names work on a digital membership card. It will also guide you on how to enable this function which is important especially if there are more than one members in a membership. How members’ names work on a digital membership card: 1: Log in

Emails you need to set up for Digital Membership cards
Introduction There are many transactional emails for Digital Membership Cards that we can configure with Email Designer. Because of that, we create this documentation for you to fully understand the functions and importance of these emails. Knowing how these emails work and when to use it will help you better understand what emails you need

How to download stats for barcode scanners
Scanning tickets and memberships using the SGS Barcode Scanner will make your work easier and faster. It is an app that you can download to any mobile phone and tablet . You can also download backups of your stats from the scanner for record purposes or to check the result and analyze. This article will
How to add an SGS team member to Altru
To help you with any Altru related works and issues like query building, backing-up an existing Altru theme and other administrative tasks that you need help with, it is necessary to first add an SGS team member to Altru. With the access given, our team will be able to go in into your Altru account

Digital Membership Cards FAQ for Altru Organizations
To ensure that the implementation process will go smoother with your organization, we compiled a series of frequently asked questions (FAQ) we have received from our clients about Digital Membership Cards to guide you. Learn more about setting up your Digital Membership Card with these Frequently Ask Questions (FAQ): FAQ for digital membership cards: Why

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