Calendar Builder Fixed bug with event color being replaced when Altru response back with no data. Added support to pass parameters to the destination on a redirect for events in the calendar. Added support for Google Analytics to re-evaluate links on the calendar if Google Analytics is available. Email Designer Added support for Note Types … Read more
Calendar Builder Added support to change the timezone for each calendar. Created documentation on how to force a data update with Google Calendar. Tested for edge cases for Timezones and verified new timezones are working correctly. Fixed minor bugs when some calendars were not getting updated every five minutes. Email Designer Added support to change … Read more
In this guide: Learn delete your account in Altru with a short video walkthrough, then follow the written steps below so your team can repeat the process without hunting through menus. Social Good Software builds tools that sit alongside Blackbaud Altru so guest services, membership, and marketing teams spend less time on workarounds and more … Read more
Make sure that when you are in Google Calendar you append the following value to the iCal Feed to force a data update. &noCache
Deduper Update The Deduper tool started as a simple tool to help you find duplicates in your data inside of Altru. As any Altru customer knows, duplicate data is a big concern. The duplicate record problem goes far beyond Arts and Culture organizations. Other companies such as banking, finance, health care all have to deal … Read more
Before getting started You must be an administrator to view and download receipts You must have processed your payment online How to download your receipt Step 1: Go to the billing section Click on the Settings tab on the left navigation. Click on the Billing tab on the top right-hand navigation. Find the transaction you … Read more
Details on changing your plan You must be an administrator of the account You must have set up your billing details How to downgrade/upgrade your plan Step 1: Downgrade or upgrade your plan Click on the Settings tab on the left navigation. Click on the Billing tab on the top right-hand navigation. Click on the … Read more
Details on canceling your account Not happy? Let us know You can cancel anytime Your subscription will remain active till the day you paid All billing will be stopped immediately How to cancel the subscription NOTE: You must be an administrator and have logged into your account before you can proceed with this guide. Step … Read more
Social Good helps Arts and Culture organizations with Altru to turn clunky web forms into a fast, on-brand checkout that increases revenue and improves the guest experience to drive real, measurable impact.
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