Raklet is a flexible community and membership portal. Social Good Software runs the physical operation of a cultural venue on top of Blackbaud Altru. The gap between them is the front gate.
A portal is not a point of sale
Raklet handles online communities, member directories, and digital membership well. What it does not do is run the on-site reality of a museum or zoo: the terminal at the front desk, the barcode at the gate, the register at the gift shop. For a venue with a Saturday line, that on-site layer is most of the job.
| Raklet | Social Good Software | |
|---|---|---|
| Built for | Online communities and member networks | Cultural venues running Altru |
| On-site terminals and POS | Not offered | Yes |
| Barcode gate scanning | Not offered | Yes |
| Timed-entry admissions | Not offered | Native on Altru |
| System of record | Its own database | Altru (we extend it) |
When Raklet is the right call
For an online community, a club, or a member network that does not run daily paid admissions, Raklet is a capable and affordable choice. If there is no physical gate to manage, it may be all you need.
What running a venue on Altru requires
Social Good Software adds an on-brand checkout, a member portal, digital cards, and barcode scanning on top of Altru, so the same membership that renews online also opens the gate and rings up at the shop.
Signs you need venue software, not a community portal
If those are daily realities, a community portal will leave your front-of-house doing the work by hand.
Frequently asked questions
Is Social Good Software a Raklet alternative?
For a cultural venue running Altru, yes. For a pure online community without paid admissions, Raklet may fit better.
Can Raklet handle museum admissions and gate scanning?
Not natively. It has no on-site POS, timed entry, or barcode scanning.
Do we have to leave Altru?
No. Altru stays your system of record; Social Good Software extends it.
