User-Centered Design

March 29, 2021

Continue reading

What to Do About Need advice for Timed Ticketing Page in Blackbaud Altru

Need advice for Timed Ticketing Page rarely fails in a quiet demo. It fails when guests are waiting, phones are ringing, and the person at the desk needs a clear next step. If your current fix only lives in one inbox or one person’s head, it is not fixed yet. Peak days need a written

Fix the Search Bar in Blackbaud Altru Sales Workflows

If your team is wrestling with Fix the search bar in Blackbaud Altru, you are not looking for theory. You need a path staff can run on a busy day without inventing a new workaround every time. When it goes wrong, guests feel it first. Staff feel it next as rebooks, resends, wrong-record edits, or

Solving Unable to Email Receipts/Tickets in Blackbaud Altru

Here is a practical way to handle Unable to Email Receipts/Tickets so Altru stays the system of record and your team spends less time cleaning up after the fact. Guests do not care which screen owns the truth. They care that the confirmation, the door, and Altru all tell the same story. Unable to Email

See it in action

Get started with Social Good

Book a demo to see Social Good Software in action for Altru.

Book a Demo